We had 64 sit down to lunch and when they rose up all 64 were satisfied and very impressed with the Marquee, the room layout the furniture crockery, cutlery, glassware and the comfort provided. My response was the highest function service presented in a field setting? How is it done? The people were queuing to thank me - me! What I did was sit down and direct like a Field Marshall. I must make the point of appreciating the team’s response. They were alert to my needs and responding without rancour or fuss. A credit to the training and selection of personnel. Please ensure my sentiments and compliments from Margaret and I are passed on.
Amazing to think you had the busiest weekend in the company’s history and still delivered an exemplary service without any issues - I admire your industry and attention to customer satisfaction and the detail of the planning. Joy, your reputation and that ByBrook is already made but Sunday enhanced it with style.
Thank you for your tolerance and patience and making the day so special
My best regards, Martin